Proceeding | OPEN ACCESS

HIV patients’ expectations and satisfaction with the pharmaceutical care in Central Hospital, Benin City, Nigeria

Penaere T Osahon , Abeyi C Chukwuezi,

Department of Clinical Pharmacy and Pharmacy Practice, Faculty of Pharmacy, University of Benin, University of Benin, PMB 1154, Benin City, 300001, Nigeria;

For correspondence:-  Penaere Osahon   Email:  penaere.osahon@uniben.edu   Tel:  +2348058075449

Published: 27 December 2018

Citation: Osahon PT, Chukwuezi AC, HIV patients’ expectations and satisfaction with the pharmaceutical care in Central Hospital, Benin City, Nigeria. J Sci Pract Pharm 2018; 5(1):189-190 doi: 10.47227/jsppharm.v5i1.01

© 2018 The author(s).
This is an Open Access article that uses a funding model which does not charge readers or their institutions for access and distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0). This license requires that reusers give credit to the creator. It allows reusers to distribute, remix, adapt, and build upon the material in any medium or format, for noncommercial purposes only. .

Abstract

Purpose: To determine the level of HIV patients’ expectation and satisfaction toward the pharmaceutical care rendered by the pharmacists.

Methods: A prospective study done in out-patients Anti-retroviral drug (ARD) unit Central Hospital, Benin. A validated questionnaire was administered to 400 HIV positive patients during their medication refill. Data collected were entered into Microsoft excel and reloaded into SPSS version 22 and analyzed to obtain descriptive statistics. Ethical considerations were observed.

Results: Majority of the respondents were females (62.3%). A significant number of the respondents were under the age range 18-50 years (78.8%). The respondents had overall mean CD4 count 808cells/µl and approximately all the respondents were on first line HAART i.e. Tenofovir/Lamivudine/Efavirenz (45.2%) and Zidovudine/Lamivudine/Nevirapine (42.1%). The respondents had overall mean satisfaction 4.10 and overall mean expectation 4.33from the pharmaceutical care.

Conclusion: Respondents were highly satisfied and strongly expected pharmaceutical care. There is need full support of the hospital management for continuous effective practice of pharmaceutical care.

 

Keywords: HIV/AIDS, CD4 counts, HAART, patients’ expectation and satisfaction

Introduction

Pharmacists have played valuable roles in the prevention, support, care and management of patients living with HIV/AIDS through pharmaceutical care (PC) practice.

Aim/Objectives

The aim of this study was to determine the level of HIV patients’ expectation of the pharmaceutical care rendered by the pharmacists at the Central Hospital, Benin City, Edo State, Nigeria and their satisfaction afterwards. The specific objectives were to evaluate the impact of pharmaceutical care on patients’ CD4 cell count; assess patients’ expectation and satisfaction at the Pharmacy Department during clinic visits.          

Methods

The study was conducted in the out-patients Anti-retroviral drug (ARD) unit of the Pharmacy Department, Central Hospital, Benin City, Edo State, Nigeria. A validated structured questionnaire was administered to 400 HIV patients at the medication refill visit in the ARD unit of the hospital. The questionnaire composed of two parts, part 1 assessed the socio-demographic characteristics of the respondents. Part 2 was further divided into three sections; section 1 assessed the clinical variables while section 2 and 3 assessed the patients’ satisfaction and expectations respectively using 5-points likert scale. The data collected were entered into Microsoft excel and reloaded into SPSS version 22 and analyzed to obtain descriptive statistics. Ethical considerations were observed.

Results

Majority of the respondents were females (62.3%). A significant number of the respondents were under the age range 18-50 years (78.8%). The respondents had overall mean CD4 count 808 cells/µl and approximately all the respondents were on first line Highly Acting Antiretroviral Therapy (HAART) particularly Tenofovir/Lamivudine/Efavirenz (45.2%) and Zidovudine/Lamivudine/Nevirapine (42.1%). The respondents had overall mean satisfaction 4.10 and overall mean expectation 4.33 from the pharmaceutical care provided in the study site.

Discussion

This study reported a higher percentage of females similar to a study conducted on people living with HIV/AIDS in Port Harcourt Nigeria [1] and report on prevalence of HIV/AIDS in Nigeria [2]. A mean CD4 count of 808 cells/µl after HAART intervention was obtained in this study, this finding is supported by studies done by; Erah and Kubeyinje [3] and Nwaozuzu et al [4]. Patients were on at least three antiretroviral combination which was in agreement with the Federal Ministry of Health’s National AIDS/STDs Control Programme. The high overall satisfaction reported by the patients toward the pharmaceutical care is comparable to the findings from other studies [5-7]. The reported overall expectation of the respondents suggest that pharmacists involve the patients in decision making during the provision of PC. Approximately all the patients expected the pharmacy department to ensure adequate supply of their medications and adequate counseling/education to encourage them.   

Conclusion

HIV patients had high expectations and were satisfied with the level of PC from the pharmacists at the Central Hospital, Benin. There is need for full support of the hospital management for continuous effective practice of pharmaceutical care.

 

References

References

  1. Chijioke I, Akani Y. Socio-demographic profile of people living with HIV/AIDS in Port Harcourt, Nigeria. Nig Health J 2014; 14: 3-7.
  2. Joint United Nations Programme on HIV/AIDS: HIV/AIDS estimates (2015). Available at www.unaids.org/./nigeria (accessed 13th March, 2017).
  3. Erah PO, Kubeyinje PE. HIV/AIDS information for the community. 1st ed. Pharmacotherapy Group, Benin City. 2005; 4: 1-22.
  4. Nwaozuzu EE, Okonta MJ, Agwa CN. Impact of pharmaceutical care on CD4 lymphocyte counts of patients on HAART. Int J Dev Sustain 2012; 1 (3): 1187- 1198.
  5. Okoye TC, Adibe MO, Ekwunife OI, Okoye MO, Ukwe VC. Satisfaction of HIV patients with the pharmaceutical services in South- east Nigerian hospital. Int J Clin Pharm 2014; 36 (5); 914-921.
  6. Abebe TB, Erku DA, Begashaw MG, Haile KT, Mekuria AB. Expectation and satisfaction of HIV/AIDS patients toward the pharmaceutical care provided at Gondar University Referral Hospital, Northern Ethiopia. J Public Health 2016; 10: 2073-2082.
  7. Bush AW, Nde FP, Atashilil J. Clients’ satisfaction with HIV treatment services in Bamenda, Cameroon. BioMed Central 2016; 16: 280.

 

 

 

 

 

 

 

 

 

 

 

 

  1. Chijioke I, Akani Y. Socio-demographic profile of people living with HIV/AIDS in Port Harcourt, Nigeria. Nig Health J 2014; 14: 3-7.
  2. Joint United Nations Programme on HIV/AIDS: HIV/AIDS estimates (2015). Available at www.unaids.org/./nigeria (accessed 13th March, 2017).
  3. Erah PO, Kubeyinje PE. HIV/AIDS information for the community. 1st ed. Pharmacotherapy Group, Benin City. 2005; 4: 1-22.
  4. Nwaozuzu EE, Okonta MJ, Agwa CN. Impact of pharmaceutical care on CD4 lymphocyte counts of patients on HAART. Int J Dev Sustain 2012; 1 (3): 1187- 1198.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  1. Okoye TC, Adibe MO, Ekwunife OI, Okoye MO, Ukwe VC. Satisfaction of HIV patients with the pharmaceutical services in South- east Nigerian hospital. Int J Clin Pharm 2014; 36 (5); 914-921.
  2. Abebe TB, Erku DA, Begashaw MG, Haile KT, Mekuria AB. Expectation and satisfaction of HIV/AIDS patients toward the pharmaceutical care provided at Gondar University Referral Hospital, Northern Ethiopia. J Public Health 2016; 10: 2073-2082.
  3. Bush AW, Nde FP, Atashilil J. Clients’ satisfaction with HIV treatment services in Bamenda, Cameroon. BioMed Central 2016; 16: 280.
  4. Nwaozuzu EE, Okonta MJ, Agwa CN. Impact of pharmaceutical care on CD4 lymphocyte counts of patients on HAART. Int J Dev Sustain 2012; 1 (3): 1187- 1198.
  5. Okoye TC, Adibe MO, Ekwunife OI, Okoye MO, Ukwe VC. Satisfaction of HIV patients with the pharmaceutical services in South- east Nigerian hospital. Int J Clin Pharm 2014; 36 (5); 914-921.
  6. Abebe TB, Erku DA, Begashaw MG, Haile KT, Mekuria AB. Expectation and satisfaction of HIV/AIDS patients toward the pharmaceutical care provided at Gondar University Referral Hospital, Northern Ethiopia. J Public Health 2016; 10: 2073-2082.
  7. Bush AW, Nde FP, Atashilil J. Clients’ satisfaction with HIV treatment services in Bamenda, Cameroon. BioMed Central 2016; 16: 280.

 

 

 

 

 

 

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